NEDERLANDS - UX, unscripted some chapters from the adventures

Profile picture of Hendrik Mondelaers

This is where it all comes together - past experience, new takes on familiar patterns, a twist on an old idea. All those articles, webinars, and trainings stack up behind you.
And yet, when a project begins, even with all that methodology in hand, you never really know where the path will lead.

Projects introduction

I like to start with an open mind - a clear canvas - and embark into the unknown with the end users.
I don’t know what’s led to this point, why these people do what they do the way they do. But I’m curious. I want to understand their pain points, their constraints, the real-world complexity they navigate each day. Maybe it’s rules they have to follow, maybe old systems, or maybe things just never got designed with them in mind.

I offer myself as a partner - someone who’s there to figure it out with them, and help shape something better through UX.
Or, to quote one of my all-time favourite games:
“…the ending has not yet been written.”

Project list

Filling in the blanks

I’m gradually adding project cases here — the groundwork’s done, but stories take time to tell. If you're in a hurry, just contact me.

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